Swiggy is seeking a Senior Strategic Account Manager to manage and grow enterprise-level restaurant partnerships in Gurugram, Haryana. The role focuses on building long-term relationships with large regional and national restaurant chains, increasing account revenue, developing strategic growth plans, negotiating commercial agreements, and coordinating with internal teams to deliver customized solutions.
Key Responsibilities:
• Manage 20–30 multi-city restaurant chain accounts, typically with 20+ outlets each.
• Build relationships with founders, franchisors, regional vice presidents, and other senior decision-makers.
• Coordinate with operations, finance, and central teams to implement account-specific solutions and programs.
• Develop 6–12-month account growth plans and identify opportunities for expansion.
• Negotiate high-value contracts, custom pricing, exclusivity arrangements, and value-added services.
• Conduct quarterly business reviews and present account performance, insights, and growth strategies.
• Monitor account health, identify churn risks, and develop retention plans.
• Identify prospective restaurant groups and lead strategic outreach to win new accounts.
• Analyze account performance, forecast revenue, develop ROI calculations, and prepare business cases.
• Attend restaurant partner meetings and travel to account locations or regional hubs when required.
Requirements:
• 4+ years of experience in enterprise account management, strategic sales, or business development at high-growth technology companies.
• Proven ability to close and expand deals and manage complex stakeholder relationships.
• Excellent presentation, communication, analytical, and commercial negotiation skills.
• Proactive ownership mindset with a focus on growth and strategic partnerships.
• Ability to conduct 30–40 in-person restaurant partner meetings per month.
• MBA/PGDM preferred.
Work arrangement: Full-time, on-site in Gurugram, Haryana, India.
Benefits will be discussed during inteview,
Swiggy Limited is an Indian on-demand convenience platform offering food delivery, grocery and essentials delivery through Swiggy Instamart, dining services, and other convenience solutions. Founded in 2014, the company uses technology, logistics, an... Read More
