The Professional Services team is responsible for providing high-quality service to Arbolus clients around the world.
As a Professional Services Associate, you will research a wide variety of topics and sectors, recruit and establish connections with thought leaders around the world, and support clients by connecting them with relevant Arbolus experts.
Key Responsibilities:
Build and develop relationships with Arbolus clients through project execution, phone and in-person client meetings, and account management.
Provide day-to-day support on client projects.
Manage multiple concurrent and time-sensitive research requests.
Source and recruit leading experts based on client needs using online research and networking.
Screen new and existing experts through phone and email.
Onboard new experts to the Arbolus platform.
Develop relationships with thought leaders and experts across different industries.
Collaborate with Senior Associates, Project Leads and Account Managers across international teams.
The role reports to the Professional Services Manager and is based in the Barcelona office, working in Central European Time hours.
Requirements:
Strong academic background in Finance, Business, HR, Research or Economics.
Minimum 1–2 years of experience.
Entrepreneurial and commercial drive.
Confidence in cold outreach and outbound calls.
Excellent written and verbal communication skills.
Excellent time management and organisational skills.
Interest in sourcing and lead-generation work in a fast-paced, results-oriented environment.
Ability to communicate with stakeholders at all professional levels.
Native-level English; other European languages are a plus.
Nice to Have:
Start-up or fast-paced environment experience.
Familiarity with the expert-networking industry.
Intellectual curiosity and desire to learn.
Uncapped bonus
25 days paid time off plus local bank holidays
Flexibility with local bank holidays
Private health insurance
Flexible meal and transport remuneration
Relocation package to Barcelona
Top-notch work equipment
Free coffee, tea and snacks
Office breakfast and lunch vouchers
Regular social activities
Hybrid working schedule – 3 days in office and 2 days from home
Discounts for Kleta, Urban Sports and local restaurants
Arbolus is a next-generation customer diligence and expert network platform that provides private equity investors and consultants with actionable customer and market insight on SaaS and technology companies. Founded in 2018, the company combines tec... Read More
