Fusion CX is hiring a Customer Service Executive for its Navi Mumbai team.
Role Overview:
The role involves supporting clients as a Hair Coach in line with guidelines provided by the Medical Team.
Key Responsibilities:
Assess clients' hair condition according to established guidelines.
Educate clients on proper hair care practices, including washing and hair protection techniques.
Identify and address hair-related concerns such as damage, hair loss and scalp conditions.
Analyse possible causes of hair-related issues and help clients develop strategies to manage them.
Provide emotional support and demonstrate empathy for clients dealing with hair loss, thinning and related concerns.
Help clients set realistic goals for their hair condition.
Monitor client progress and provide ongoing support.
Location: Navi Mumbai, Maharashtra
Work Mode: On-Site
Employment Type: Full Time
Benefits will be discussed during the interview.
Fusion CX is a global customer experience and business process outsourcing company providing customer experience management, digital transformation, technical support, data annotation, business process outsourcing and industry-specific support servic... Read More
